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Japanese post office offer banking and
insurance services in addition to postal services. Post offices
can be identified by the postal symbol " 
".
【Customer Services Information】
（Japanese） Tel. 0120-5931-55
（English） Tel. 0570-046-111 (Telephone charge)
(Cellular phone) Tel: 0570-046-666 (Telephone charge)
Weekday: 8:00 - 22:00
Saturday, Sunday & National holidays 9:00 – 22:00
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Domestic Mail Services
(1) Letters
| Standard Size : |
not more than 14-23.5cm long,
9-12cm
wide, 1cm thick, and 50g in weight. |
Other sizes are considered oversized. To send a letter,
put an appropriate stamp on the top right hand corner and
put it in the post or go to a post office.
(2) Post Cards
Post card require ¥50 stamps. Pre-stamped post cards
are available at the post office.
Postage Chart
| Type |
Classification |
Weight |
Rate |
| Letters |
Standard Size |
Up to 25g |
¥80 |
| Up to 50g |
¥90 |
| Oversize |
Up to 50g |
¥120 |
| Up to 100g |
¥140 |
| Up to 150g |
¥200 |
| Up to 250g |
¥240 |
| Up to 500g |
¥390 |
| Up to 1kg |
¥580 |
| Up to 2kg |
¥850 |
| Up to 4kg |
¥1,150 |
| Mini-letters(letter-cards) |
Up to 25g |
¥60 |
| Post Cards |
Standard Post cards |
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¥50 |
| Reply Post Cards |
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¥100 |
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Rates for Special Delivery
| Type |
Classification |
Weight |
Rate |
| Express Mail |
Letter-Post |
Up to 250g |
plus \270 |
| Up to 1kg |
plus \370 |
| Up to 4kg |
plus \630 |
| Registered Mail |
Letter-Post |
Cash
Items other than cash |
plus \420 |
| Simplified registration |
plus \300 |
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| ※ Rates are added to the basic cost. |
Japan Post Website
Domestic Mail: (Japanese)
International Mail: (Japanese, English, Chinese, Korean, Portuguese)
(3) Small Parcels (Yu-Pack)
*Postage for general package is determined by a combination of
size and destination.
*You can send pudlications of any kind as printed matter
at lower rates.
*You can purchase boxes for mailing your parcels at your
local post office.
*Standard Measurements :
| Maximum Weight : |
General parcel: 30kg
Book Parcel : 3kg |
| Maximum size : |
Total of length, width and height not exceeding 1.7m. |
(4) Special Delivery
Urgent mail can be sent via special delivery, or sokutatsu.
It is best to request this service in person at your local
post office; however, you can also simply mark your envelope
in red with the symbol pictured below, apply the proper
postage,and mail the letter.
<<sign of special Delivery(sample) >>
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(5) Registered
Mail
For important documents, you can ask post office staff to
send your item as kakitome, or registered mail. The fee
for registered mail includes insurance.
Note: If you are not home when registered mail or a small
parcel that requires your signature or seal is delivered,
the item will be returned to the post office and a "Notice
of Non-Delivery" will be left in your mail box. The
item will be held at the post office for seven days. To
claim your mail, you can either pick up the item at the
post office (bring your seal and some identification) or
mail the Notice of Non-Deliver to the post office after
filling in the requested time and place of next delivery. |
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When we came
to deliver an item mailed to this address today, no
one was home to accept it. The item is now being held
at the post office. Please fill out your instructions
for delivery/pick up on the back of this notice and
we will comply with your instructions. |
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Instructions for Delivery/Pick
Up |
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Deliver to this address on:
(please fill in convenient date and time) |
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Deliver to neighbor at:
(please fill in date, time & address)
Deliver to my place of employment
(fill in address of work place) |
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I will pick it up at this post
office. |
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I will pick it up at a different
post office.
To pick up the item, you will need to bring all of
the following:
-this notification
-your personal seal(hanko)
-some official from of identification(i.e., driver's
license, health insurance card, etc. ) |
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If someone other than the recipient
or his / her family member collects the item at the
post office, a letter of authorization is required. |
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